quarta-feira, 13 de maio de 2009

86% of Brazilian e-Shoppers approved their e-Retailing Experience

Brazilian e-Commerce Chamber (Câmara Brasileira de Comércio Eletrônico - camara-e.net) and Safe Internet Movement (Movimento Internet Segura – MIS) launched today the e-Shopper Satisfaction Index.

Satisfacao do e-ConsumidorBrazilian e-Commerce was approved by 86.3% of e-Consumers (e-Shoppers) on April 2009. This number is the result of e-Shopper Satisfaction Index, launched today by camara-e.net and MIS, a Brazilian e-Commerce Chamber committee. MIS was created in 2005 with the goal to bring information to the average Internet user about how to have a safer navigation experience on the web.

The e-Shopper Satisfaction Index has been growing since the beginning of the year and reached its best performance on April 2009. Previous months showed great scores above 85% (January – 85.87%, February – 85.59% and March – 85.90%).

It’s important to emphasize that this metric is performing very close to the e-Commerce satisfaction indexes measured in the US.

Finally this number shows that Brazilians trust the e-Commerce online shopping experience.

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